Western Chief stands with our employees and community

You’re family, and we’re in this together.

Amidst these unprecedented times, we want you to know that health and safety are our top priorities. We are taking every precaution necessary to limit the spread of COVID-19 and comply with protocols set in place by the World Health Organization (WHO).

Thank you for your patience as we adjust and respond to this situation. During this time, please note a few changes:

  • Order processing and returns/exchanges may be delayed by up to 7 days
  • Expedited shipping is temporarily on hold

What hasn’t changed:

As always, we will strive to provide you quality footwear, exceptional customer service, and now more than ever – smiles. We hope our footwear allows you and your family to stay happy and healthy going for walks around the neighborhood, gardening, or stomping in backyard puddles.

We're here for you. If you need anything at all, please reach out to our customer service team.


(800) 925-7463

Learn more about how our carriers are responding:

A message from our CEO:

Dear friends, 

Family has always been the heart of our company. During these unprecedented times we are doing all we can to make health and safety a priority for our employees. With a lot of uncertainty ahead it’s important to support one another, be flexible, and spread hope. Thank you to our employees, vendors, and customers for your understanding. Our websites and social posts are a great way to communicate as we love hearing from you all and hopefully we can help put a smile on your faces.
We're all in this together. Stay safe and hopeful for more smiles ahead.
From our family to yours,
Karl Moehring, CEO and all of us at Western Chief