Return Shipping Label – Western Chief

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Return Shipping Label

$ 5.00

We offer a discounted shipping label for returns or exchanges for a cost of $5.00. For your convenience, you can purchase the discounted shipping label online prior to returning or exchanging your order.

After purchasing the label, visit the RETURNS CENTER to begin your return/exchange.

We accept returns and exchanges on unused product within 90 days of purchase. 

If the return label provided with your order is used but you do not purchase the $5.00 discounted shipping rate prior to shipping back your order, $5.00 will be deducted from your refund or you will be contacted to verify credit card information before your exchange is shipped.

  • Size & Fit

    Our footwear generally comes in whole sizes only. If you are a half size, we recommend ordering down. i.e. a 9.5 would select size 9.

    Our boots typically run slightly large to accommodate weather-appropriate socks. However, our garden clogs, slippers, or other non-rain boot items run true to size. If in doubt, please contact our customer service team who will help you determine your perfect fit!

    View full size chart here!

  • Materials & Care

    Slippers, Sandals, and Other Non-Rubber Footwear:

    Our footwear is made from high quality materials and textiles. To clean a non-rubber item, we recommend gently spot-cleaning with a lightly damp cloth. For detailed information on specific items, please reach out to our customer service team!


    Rubber Boots:

    Did you know rubber comes from trees? The process of making handmade boots involves mixing limestone and rubber to give the footwear its form. It’s natural for quality rubber to develop a white film, called blooming, and it’s easy to clean.

    Visit our cleaning tips hereLearn more about how rubber is made here.

  • Shipping, Exchanges, Returns

    Western Chief Shipping


    Exchange & Returns

    Returns and Exchanges are accepted within 90 days of purchase date.  We will gladly accept returns on all purchases made on our website which are in original condition, unworn with tags attached and with the original box in new condition. We charge a $5 flat fee for return shipping. 

    Visit our Returns Center to start a Return or Exchange.


    Need more help?

    Visit our Contact Us page for more options.

  • Reviews

About Us

Family - Heritage - Smiles

Founded in Seattle in 1891, Western Chief began making boots to hold up against tough weather conditions during the Alaska Gold Rush. Today, Western Chief continues to provide family footwear options for outdoor wear.

Return Shipping Label

$ 5.00